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Finding a Property
Our personnel are specially trained and equipped to assist Tenants to find properties to rent that will meet their needs. We maintain a database of properties available to rent and of prospective Tenants and their requirements. As properties become available, our first action is to contact waiting Tenants on the database, who’s requirements match the property. Typically, properties to rent become available about two months before occupancy date, so where possible it is advisable to start looking early.

Having identified a potentially suitable property, we will arrange a viewing. This will be at a time to suit you, and could be at evenings or week-ends, subject of course to the Landlords permission. All viewings will be accompanied by a member of staff, who will be able to provide immediate advice and answer any questions you may have.

Offer / Application
Having decided on a property, you will need to complete a written application form. At this time any details or requirements can be provisionally agreed, such as occupancy date, duration of the letting, etc.

On application, a reservation deposit will be required to remove the property from the market. Assuming the rental proceeds, this will be deducted from the Fees due before occupation. If we or the Landlord decline your application it will be refunded. It will however not be refunded if you decide not to proceed for any reason, or if the tenancy fails to proceed due to incomplete or inaccurate information provided in the tenancy application.

We will take references on behalf of the Landlord. Normally these will include your employer and any former landlord as well as photo identification, bank statements, proof of address and visa (if applicable). In addition a credit check will be undertaken to determine your suitability. This information will be passed on to your new landlord for approval.

Where a Tenant is unable to meet the required income or credit checks, the tenant may have a Guarantor agree to underwrite any rent liabilities and may be required to pay a portion of the rental upfront (contact one of the team for specific instances).

Rents are normally advertised per week but are calculated on a calendar month basis using the following calculation: weekly advertised rent x 52 weeks divided by 12 months. In addition, the Tenant is usually responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs.

Rents are payable by standing order (unless alternative arrangements are agreed in advance) monthly in advance, with the first month's rent due before taking occupation of the premises.

A deposit is required prior to occupation. This is normally equal to six weeks rent which will be registered with a UK Government approved Tenant Deposit Scheme until the end of the tenancy. The deposit is held to cover any breakages, damage, or other tenant liabilities. Please note that the deposit cannot be used by the Tenant to cover rent.

Peace of Mind
We are fully accredited with The Property Ombudsman's scheme for Sales & Lettings and have Professional Indemnity Insurance cover and access to Tenancy Deposit Protection.